Privacy

Last Updated: September 9th, 2025

Introduction

At Legisletter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your personal information.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and other relevant details when you create an account, request information, or engage with our platform.

Usage Information

We collect information about how you use our services, including your interaction with features, content, and links.

Payment Information

When you subscribe to Legisletter, either on a 3-month or 12-month plan, your payment details are processed by our third-party payment processor, Stripe. Legisletter does not store or handle your credit card information directly. The transaction is managed and secured by Stripe in accordance with their security protocols. For more information about how Stripe handles your payment information, please refer to Stripe's privacy policy, located at https://stripe.com/privacy.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Personalize your experience
• Send you updates, marketing materials, and relevant notifications
• Analyze and improve our services
• Comply with legal obligations and protect our rights

Advocate Data

All data, including but not limited to personal information and supporter lists (opted-in advocates who have utilized Legisletter technology), stored by you on our platform remains exclusively yours.

Legisletter will not access, use, or share this data with any third party without your explicit consent, except as described below or as required by law.

Sharing with Legislators: When you use our platform to facilitate communication with legislators (e.g., sending letters on behalf of your advocates), we share the relevant advocate data (such as name, address, and message content) with the intended legislator. This sharing is done solely for the purpose of delivering the communication and is considered part of our core service.

Sharing with Our Clients: Clients who subscribe to Legisletter services and deploy grassroots political campaigns through our platform only receive advocate data specifically generated from their own campaigns. This includes information such as email addresses and contact information of advocates who have opted into their campaigns. This selective sharing enables clients to effectively manage and engage in advocacy efforts. Advocates are encouraged to review our clients' privacy policies to understand how their personal information may be used.

Campaign Communications Consent: When you submit a letter through our platform:

• Your information is shared with the relevant legislators to deliver your message (this is required for the service)
• Email updates from the campaign organizer are opted-in by default (you can uncheck this option)
• SMS/text message updates require explicit opt-in (unchecked by default)
• If you submit a letter but opt out of campaign communications, your contact information will only be used to send your letter to legislators and will not be used for marketing purposes
• You can unsubscribe from campaign communications at any time

Other Uses: We may also use advocate data in an anonymized and aggregated form for internal analysis and service improvement. This data will not be identifiable to any individual.

Cookies and Tracking Technologies

Legisletter utilizes privacy-focused analytics to track site performance and the effectiveness of our customer campaigns. These analytics are completely anonymous and do not collect personal data, use cookies, or employ persistent identifiers.

Third Party Data Services

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Analytics and Advertising Partners: We use privacy-focused Plausible Analytics and Meta Pixel for analytics and advertising purposes. You can opt out of these services at any time using the privacy preferences controls below. When you opt out:

• Plausible Analytics will stop tracking your visits
• Meta Pixel will stop collecting data for advertising purposes
• Your preferences are stored locally and respected across all visits

For California residents: You have the right to opt out of the "sale" or "sharing" of personal information under the California Consumer Privacy Act (CCPA). Use the privacy preferences below to exercise this right.

When We Act as a Service Provider

When organizations ("Clients") embed Legisletter tools on their websites, we act as a data processor/service provider on their behalf. In this capacity:

Our Role

• We process personal data solely on behalf of and under the instructions of our Clients
• We do not determine the purposes or means of processing advocate data
• Our Clients remain the data controllers for their advocates' information

Our Commitments

• We will process data only as instructed by our Clients
• We will assist Clients in responding to data subject requests (access, deletion, opt-out)
• We will delete or return all personal data upon termination of services
• We maintain appropriate technical and organizational security measures
• We will not sell or use Client advocate data for our own purposes

Data Subject Rights

When you interact with Legisletter tools embedded on third-party sites:

• The website owner (our Client) is the primary data controller
• Rights requests should be directed first to the website where you submitted your information
• We will honor all verified requests forwarded by our Clients within 30 days
• You may also contact us directly at support@legisletter.org

Client Obligations

Our Clients are responsible for:

• Providing their own privacy notices
• Obtaining necessary consents
• Forwarding data subject requests to us
• Ensuring lawful basis for data collection

Your Choices

You have the right to access, update, or delete your personal information held by Legisletter. To do so, please log in to your account and navigate to the "Account Settings" section. There, you will find options to view, modify, or remove your data. If you encounter any difficulties or prefer to manage your information through alternative means, you can reach out to our support team at support@legisletter.org.

Additionally, you can opt out of receiving marketing communications from Legisletter at any time. Simply click the "unsubscribe" link at the bottom of any marketing email or contact us directly to update your preferences.

Users Outside of the United States

Legisletter is designed to facilitate communication exclusively with United States legislators. Therefore, while our platform facilitates the sending of emails to U.S. legislators, it requires users to be U.S. citizens or residents to ensure compliance with legal and regulatory requirements specific to U.S. legislative advocacy. Users residing outside of the United States or who are not U.S. citizens may not be eligible to use our service for sending communications to U.S. legislators.

Security

Legisletter commits to maintaining the highest level of data security. All client data is encrypted both in transit and at rest using AES and TLS protocols, ensuring robust protection. Additionally, all data is stored and processed exclusively within the United States, adhering to stringent data protection and privacy standards. We adhere to all applicable federal and state laws governing the protection of personal information. Updates to our security protocols will be communicated through official channels and documented in our ongoing security updates.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

1-628-313-5303
support@legisletter.org

Legisletter, LLC
2261 Market Street Ste 10839
San Francisco, CA 94114

Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of laws principles.